What Does A Front Desk Clerk Do At A Hotel
There were 22200 workers employed in these occupations in 2004 an increase of 33 since 1997.
What does a front desk clerk do at a hotel. The clerk is primarily responsible for checking guests into and out of the facility and providing excellent customer service. When you take a position as a front desk clerk its important that you. Ah the front desk clerk at a hotel. Typically this form of clerk assists people checking in and out of hotels and motels and when they have questions about the facilities or area.
Front desk employees often have to work with otherssometimes they have to work with other employees at the front desk to handle a difficult problem. When you take a job as a hotel front desk clerk you have to be able to manage a lot of different tasks. That means they tend to have the most info and some of the best stories. In very large hotels or resorts this employees job might be limited to one part of the check incheck out process such as handing keys to a guest or making sure baggage is taken up to a room.
These professionals are often the first impression that anyone has of a business whether its a hotel doctors office or other institution. Front desk clerks work directly with the public often in the hospitality industry or in a related field. When you clearly list the minimum requirements of your open hotel front desk clerk position you will receive applications from candidates that meet these preferred requirements. Some typical duties of these clerks include checking in or out hotel guests room selection handing out cards or keys for rooms processing accommodation payment monitoring faxes printing out receipts responding to phone calls and directing guest mail.
Usually the desk clerk does much more than this. A hotel desk clerk is typically one who works at the front desk of an establishment such as an inn hotel motel or resort. A desk clerk might refer to a position in hotel reception. 22 of hotel front desk clerks are employed only on a part time basis.
The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. Many times the desk clerk is one of the few people guests will see at a hotel so they must represent the business well. After reading this you will have a much better idea on whether you will like working as a hotel motel and resort desk clerk or not. Other times they have to communicate with people in different departments within the hotelincluding parking housekeeping and managementto ensure that guests are satisfied with their stay.
There were 22200 workers employed in these occupations in 2004 an increase of 33 since 1997. In this job description guide you will find out what do hotel motel and resort desk clerks do and what is their typical workday like.
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