Northeastern University Help Desk
If the answer to your question is not in the faq please e mail help at northeasternedu to request assistance.
Northeastern university help desk. Drive should be connected automatically on login. Help and information desk snell library 6173734357 xhelp help at northeasternedu. The its service desk provides phone chat and walk up technology support services to students faculty and staff. Benefits navigator an online tool located on mynortheastern enables faculty and staff to learn about the comprehensive benefits programs northeastern provides and to view compare enroll and change specific benefits including medical dental vision retirement life and disability insurance reimbursement accounts and beneficiary.
Contact the its service desk for. Founded in 1898 northeastern is a global experiential research university built on a tradition of engagement with the world creating a distinctive approach to education and research. From fielding service requests to helping instructors digitally enhance their courses all members of the northeastern community can aim high knowing the technical details are taken care of. To begin visit the technology guide that makes the most sense for you.
Elevating students faculty and staff in their academic and professional pursuits is a community wide endeavoran d the universitys support teams are here to provide a solid base for excellence. Consider this site your go to resource for learning everything you need to know about getting started with technology at northeastern university. Help and information desk snell library first floor 6173734357 xhelp help at northeasternedu support chat. Connecting from a mac.
If you dont see it on your mac you can install it from the self service center on your northeastern managed mac or the app store on your personal mac. Drive does not automatically connect or if the machine is not northeastern imaged follow the steps below to connect. Welcome to northeastern university. Using a northeastern managed computer the shared drive q.
The its service desk staff also offers support for its managed printers and answers general computing questions. The its service desk provides phone based and walk up technology support services to students faculty and staff. Information technology services its at northeastern university values empathy contribution and excellence in the development and delivery of modern technology services and solutions. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools and select advanced degrees at graduate campuses in.
The approved remote access software application is microsoft remote desktop.
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